Frequently Asked
Questions
Welcome to Sign-Speak's FAQ, where we address some of your most pressing questions about our goals and offerings.
Sign-Speak is a Deaf-owned AI company and the technology engine behind a suite of communication tools built with and for the Deaf and Hard of Hearing community. Sign-Speak powers products through its proprietary sign language recognition and Avatar software, creating communication that feels effortless and natural for everyone. Our goal isn’t just to translate, it’s to connect, empowering people with the confidence and freedom to pursue every opportunity.
Sign-Speak currently offers two different products:
-CaptionASL
CaptionASL automatically adds closed captions to your ASL videos. This means no more manual typing or syncing every sign with English text. Using our software you can upload your ASL videos and we'll add accurate closed captions in seconds.
An Enterprise add-on, AvatarASL, translates spoken language videos into ASL using our Avatar – complete with closed captions. This makes any content instantly accessible to the full spectrum of Deaf and Hard of Hearing audience.
-SignLive
SignLive enables real-time translation from spoken language to ASL. For live events, meetings, or broadcasts, you can plug our software into your sound system and instantly display our Avatar interpreting speech into ASL, with captions included.
Being Deaf-owned means we are approaching our communication technology from a COMMUNITY CENTRIC APPROACH. Therefore, we are committed to user feedback and iterations of our technology to make sure that the community gets a continuously better experience.
We measure our accuracy every time our software goes through an update and we update our software multiple times a year. We now have a BLEU score of 60. The average BLEU score for a human interrupter is 60.
BLEU score was created by Google and stands for Bilingual Evaluation Understudy (BLEU) and measures translation accuracy.
We actively engage with our diverse Deaf and Hard of Hearing community across the US to gather data, ensuring the representation of regional variations and cultural nuances.
Absolutely not! In the language services industry, protecting user data is essential—selling it would go against our company standards and damage customer trust. We take privacy seriously and are committed to keeping your information secure.
Sign-Speak is for anyone who uses ASL or works with Deaf and Hard of Hearing individuals. This includes content creators, educators to companies that want to make their content more accessible.
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